Add a shared mailbox to outlook

Add a shared mailbox to outlook

Outlook on Mac

  1. Open Outlook, select the Tools menu (top taskbar) then click Account.

  2. Click Advanced.



  3. In the next window, click Delegates then + button.



  4. Search the mailbox you wish to add to Outlook then click Add.



  5. Click OK then close the Accounts window.



  6. The shared mailbox will now automatically display in your Outlook.

Outlook on Windows

  1. Open Outlook.

  2. Select the File tab on the ribbon, then select Account Settings > Account Settings.

  3. Select the Email tab.

  4. Make sure the correct account is highlighted, then choose Change.

  5. Choose More Settings > Advanced > Add.

  6. Type the shared email address, such as info@Caspianone.co.uk

  7. Choose OK > OK.

  8. Choose Next > Finish > Close.



Outlook on a mobile device (phone or tablet)

  1. Sign in to your primary account in Outlook for iOS or Android.

  2. Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox. 

    Add a shared mailbox to Outlook Mobile.

  3. If you have multiple accounts in Outlook Mobile, select the account that has permissions to access the shared mailbox. 

    Select the account that has permissions to your shared mailbox.

After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android. 

To remove a shared mailbox, go to Settings > Accounts. Then tap on the shared mailbox and select Delete Account. 


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