General
How to change your default clicktocall telephone link to 3CX
If you are logged into Facetime, open it, click on Settings and change the 'Default for calls' option to 3CX: If you are not logged into Facetime, download the attachment on this help page at the bottom, it looks like this (the below is an image not ...
'WebRTC line is not registered' error
If you get the 'WebRTC line is not registered' error, you will have to close the App and restart it. It is a common issue that 3CX is working on: https://www.3cx.com/community/threads/webrtc-line-is-not-registered-desktop-app.118312/
How to add your work calandar to your iPhone
Your iPhone should be synced to your Mac. You then open iCloud on your Mac and Add Account and enter your Office Exchange account details. This will connect your Outlook calendar to your iCalendar and in turn sync with your iPhone.
Edit Jabra Headset Settings
To edit your headset's settings: 1. Open self service (an app on your mac) 2. Under applications, locate "Jabra Direct" and install it. 3. Make sure you plug into your laptop the USB dongle that came in inside the headset case - if you lost it, you ...
Slow / No Wi-Fi Connection
If you're experiencing slow/no Wi-Fi connections, here's some methods you could try before raising a ticket: 1. "Have you tried turning it off and on?" - this could be the Wi-Fi as well as restarting your laptop. 2. Forget/remove the Wi-Fi and try to ...
Screen Mirroring using Clickshare
Screen Mirroring using Clickshare: Find the Clickshare button and plug it into your laptop: Turn on the TV using the remote Start the Clickshare app on your computer Click the Click share button to screen share. Troubleshooting: Selecting Room ...
Force quit apps - Force restart
If an app is bugging, but you're unable to close it, open spotlight search by holding the Command key and Spacebar key at the same time. Or clicking this icon. Then search for and open 'Activity Monitor': find or search for the app you want to force ...